Last Updated: October 26, 2023
1. Introduction:
Direct Property Aid LLC and its affiliates (“we,” “us,” “our”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of personally identifiable information received from users of our website located at https://directpropertyaid.com (“Site”) and through telephone communications.
By using our Site and submitting your information, you consent to our processing of your information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information. All activities will take place in the United States. If you reside outside the US, your personally identifiable information will be transferred to the US and processed and stored there under US privacy standards. By visiting our Site and providing information to us, you consent to such transfer and processing.
2. Information We Collect and How We Use It:
Our primary goals in collecting information are to provide and improve our services, communicate with you, and manage inquiries.
A. Information You Voluntarily Provide: We collect information that you provide when you submit a form on our Site or communicate with us. This may include:
* Personal Identifiers: Your full name, email address, phone number, and physical address.
* Property Information: Information about a property you are interested in selling (e.g., address, estimated value).
* Account Information: If you create an account, we collect your username, password, and other details you provide.
We use this information to contact you regarding your inquiry, evaluate and make offers on properties, and manage your account.
B. Automatically Collected Data (Log Data & Cookies):
* Log Data: When you visit the Site, our servers may automatically record information (“Log Data”) sent by your browser. This may include your IP address, browser type, the pages you visit, the time spent on those pages, and search terms used. We use Log Data to monitor site use, for technical administration, and to improve our service. We do not associate your IP address with your other personally identifiable information except in case of a violation of our Terms of Service.
* Cookies: We may use both session and persistent cookies to collect additional website usage data and improve the Site. A cookie is a small data file transferred to your computer’s hard disk. We do not use cookies to collect personally identifiable information. We use cookies to understand how you interact with the Site, monitor aggregate usage, and improve our services. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
C. Call Recording: We may record incoming and outgoing telephone calls for quality assurance, training, and record-keeping purposes. By providing your contact information and/or initiating contact with us, you expressly consent to this recording.
3. Use of Contact Information for Marketing:
Text messaging Terms of use:
You agree to receive informational messages from Direct Property Aid Message frequency varies. Message and data rates may apply. For help, reply HELP or call us at 773-694-4230 at info@directpropertyaid.com for support. You can opt out at any time by replying STOP.
We may use your contact information to market to you and provide you with information about our products and services. If you decide you no longer wish to receive such communications, you may opt-out at any time by:
* Clicking the “unsubscribe” link in any marketing email.
* Informing our agents during a phone call.
4. Sharing Your Information:
* We Do Not Sell Data: We do not and will not sell your personal information to third-party data brokers.
* Service Providers: We engage trusted third parties to perform functions for us (e.g., hosting, CRM, database management, marketing, billing). We share your information with them only as necessary to perform these services and pursuant to obligations requiring them to maintain your information’s privacy and security.
* Compliance with Laws: We may disclose your information if required by law, such as to comply with a subpoena, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
* Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
5. Your Rights and Choices You have the right to:
* Opt-out of marketing communications (as detailed above).
* Access and Update the personal information you have provided to us. Registered users can access their account profiles. You can also request access or corrections by calling or emailing us.
* Request Deletion of your personal information, subject to certain exceptions where we must retain data for legal or legitimate business purposes.
For EEA/UK Residents: Under the GDPR, you have the right to access, rectify, erase, restrict processing of, and object to the processing of your Personal Data, as well as the right to data portability. You also have the right to lodge a complaint with a supervisory authority and to withdraw consent.
To exercise any of these rights, please contact us using the information in the “Contact Us” section.
6. Data Security:
We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access. We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data in the most expedient time possible and without unreasonable delay.
7. Our Policy Towards Children:
The Site is not directed to persons under 18. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that their child has provided us with personal information without consent, they should contact us. We will delete such information from our files.
8. Links to Other Websites:
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of these other sites. We encourage you to read the privacy policies of any website you visit.
9. Changes to This Policy:
This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new policy on our Site and updating the “Last Updated” date. You are advised to consult this policy regularly for any changes.
10. Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
Direct Property Aid LLC
2949/2951 N Lincoln Ave
Chicago, IL 60657
Email: info@directpropertyaid.com
Phone: 773-694-4230